Terms of Service at Renove Cosmetics
1. Acceptance of Terms
1.1 By accessing and using the website cosmeticosrenove.com.br you agree and fully accept the Terms of Use described below. If you do not agree with any provision of these terms, we recommend that you do not use the website.
2. Registration and User Account
2.1 To make purchases at Cosméticos Renove , it is necessary to register on the website. By registering, the user agrees to provide true, accurate and up-to-date information.
2.2 The user is responsible for the confidentiality of his/her password and the security of his/her account. In the event of any unauthorized use of the account, the user must immediately notify Cosméticos Renove .
3. Products and Prices
3.1 Cosméticos Renove undertakes to provide clear and accurate information about its products, including descriptions, features and prices.
3.2 Product prices are subject to change without notice. However, prices applicable to orders already placed will remain the same.
4. Payment and Delivery
4.1 Payment for products can be made using the methods available on the website, and are processed securely and encrypted.
4.2 The delivery time is established according to the user's location. Cosméticos Renove is not responsible for any delays resulting from exceptional situations, such as strikes, natural disasters, among others.
5. Return and Refund Policy
5.1 The user has the right to request the return of the purchased product within 7 (seven) days after receipt, in accordance with the Consumer Protection Code.
5.2 The refund will be made according to the payment method used in the purchase, after receipt of the returned product.
6. Customer Service
6.1 Customer service is available Monday to Friday from 8am to 6pm, and Saturday from 8am to 12pm by calling +55 (67) 98484-8016
and renoveprofessionalhair@gmail.com .
7. Google Merchant Center Standards
7.1 The Renove Cosmetics store undertakes to follow the standards and requirements established by Google Merchant Center to ensure the quality and integrity of the information on the products advertised.
7.2 The Google Merchant Center account will be maintained in accordance with Google guidelines, ensuring transparency and compliance with established policies.
8. General Provisions
8.1 Renew Cosmetics reserves the right to modify, suspend or terminate any aspect of the Site, including these Terms of Use, at any time without notice.
8.2 These Terms of Use are governed by Brazilian laws. Any dispute arising from these terms will be subject to the exclusive jurisdiction of the Brazilian courts.
By continuing to browse and shop at Cosméticos Renove, you confirm that you have read, understood and agree to these Terms of Use.
This policy was last updated on (05/11/2024)
